Return your order within 30 days after purchase for a refund. Return the items to us at the address on
the packing slip/dispatch letter you received with your transaction. You must return the product in unused
and good condition. Postage and packing fees are non-refundable.
Please include your order number. You must use reasonable care with the item(s). You will be responsible for the delivery charges of returning any order unless the items are damaged or do not match any description we provided.
If you need to return the product, please call the Customer Service Team at (+44 1776745040) (Monday through Friday, 9 a.m. to 6 p.m. GMT) or email info@airgroupltd.com for details. We recommend that any returns be sent using recorded delivery. Refunds will be processed only after the products are in our control; otherwise, we will not be accountable for any refunds.
When we receive the returned unopened item(s), we will refund the relevant purchase price for that item. We will usually refund any money received from you for the Products using the same method originally used by you to pay for the Products. The amount we will refund to you will be the product value, minus any discounts offered, which have been divided proportionally across the total value of your original order. Our website displays the prices that have not been lowered. Delivery fees are nonrefundable. We will normally complete your refund as quickly as feasible and, at the latest, within 30 days of receiving your cancellation request. If we send you Products in exchange or as a replacement for Products for whatever reason, we understand that you will incur an extra delivery charge to have such exchange or replacement Products delivered to you. Although we are not required to do so, as a courtesy, we will cover your basic shipping costs and, as a result, pay any additional delivery charges imposed by Royal Mail or any other delivery firm on your behalf. Offers on our website may differ from those on our other promotions.
Cancellation Policy
To receive a full refund, please contact our customer service number as soon as possible to stop the order from being dispatched. If the order has already been dispatched, we will need to wait for it to be returned to initiate the refund process. Once received, a refund will be initiated for all unopened boxes without postage and packaging within 14-21 business days.
Please include your order number. You must use reasonable care with the item(s). You will be responsible for the delivery charges of returning any order unless the items are damaged or do not match any description we provided.
If you need to return the product, please call the Customer Service Team at (+44 1776745040) (Monday through Friday, 9 a.m. to 6 p.m. GMT) or email info@airgroupltd.com for details. We recommend that any returns be sent using recorded delivery. Refunds will be processed only after the products are in our control; otherwise, we will not be accountable for any refunds.
When we receive the returned unopened item(s), we will refund the relevant purchase price for that item. We will usually refund any money received from you for the Products using the same method originally used by you to pay for the Products. The amount we will refund to you will be the product value, minus any discounts offered, which have been divided proportionally across the total value of your original order. Our website displays the prices that have not been lowered. Delivery fees are nonrefundable. We will normally complete your refund as quickly as feasible and, at the latest, within 30 days of receiving your cancellation request. If we send you Products in exchange or as a replacement for Products for whatever reason, we understand that you will incur an extra delivery charge to have such exchange or replacement Products delivered to you. Although we are not required to do so, as a courtesy, we will cover your basic shipping costs and, as a result, pay any additional delivery charges imposed by Royal Mail or any other delivery firm on your behalf. Offers on our website may differ from those on our other promotions.
Cancellation Policy
To receive a full refund, please contact our customer service number as soon as possible to stop the order from being dispatched. If the order has already been dispatched, we will need to wait for it to be returned to initiate the refund process. Once received, a refund will be initiated for all unopened boxes without postage and packaging within 14-21 business days.